RETURN POLICY

RETURN POLICY
Main information:
14 day return policy, 5 day processing time for refunds no restocking fee To proceed
with a return, please note the following information:
Customer Service: Make your request via Support@olivialondon.co.uk and receive the return form.
● The products must be in their original or new-like condition, including all original
labels, tags, and packaging.
● The returned goods should not show any signs of use.
● Please include your order number with the returns.
● If the products are damaged, please provide photo or video documentation
showing the issue.
Once we have received your return, we will notify you by email that we have received it.
We will refund the purchase price to your account within 7 days of processing your
return.
Cancellation of orders
It is only possible to cancel your order the same day after placing it (Within 6 hours after
placing the Order) . After that Day, our orders are in processing. So it is sadly no longer
possible to cancel.
If you wish to cancel your order, please contact us at Support@olivialondon.co.uk after
you have placed your order.